Website Visitor

What personal information do we collect?

When visiting our website, tracking technologies may automatically record information about your visit. These are called ‘cookies’ (please also see our Cookie Policy). We may collect the following information:

  • IP address
  • Web browser type and version
  • Operating system
  • A list of URLs starting with a referring site, your activity on our Site, and the site you exit to

How do we use your personal information?

Under the GDPR, we must always have a lawful basis for using personal information. This may be because you have consented to our use of your personal information, or because it is in our legitimate business interests to use it.

Your personal information is used for analysing your use of our website and gathering feedback to enable us to continually improve it and your user experience.

How long will we keep your personal information?

We use Google Analytics to help us improve our website and we will only retain your information for 14 months from your last site visit.

How and where do we store or transfer your personal information?

We use Google Analytics, which may transfer your personal information to their servers based in the USA, and is protected under EU-US Privacy Shield.

This requires that third party to provide data protection to standards similar to those in Europe (for more details on this and the security measures taken by Google, please go to: https://support.google.com/analytics/answer/6004245?hl=en)

More information is available from the European Commission.

Do you share my personal information?

We will not share any of your personal information with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal information, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How do we use cookies?

Our website may place and access certain first-party cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our website and to provide and improve our products and/or services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal information is protected and respected at all times.

All cookies used by and on our website are used in accordance with current Cookie Law.

Before cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our website may not function fully or as intended.

Certain features of our website depend on cookies to function. Cookie Law deems these cookies to be ‘strictly necessary’. These cookies are shown in the table below. Your consent will not be sought to place these cookies, but it is still important that you are aware of them. You may still block these cookies by changing your internet browser’s settings as detailed below, but please be aware that our website may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Our website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the services offered through it.
The analytics service used by our website uses cookies to gather the required information. You do not have to allow us to use these cookies. However, while our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.

The analytics service used by our website uses the following cookies:

Name of cookie

First / Third Party

Provider

Purpose

_ga

third

Google Analytics

Used to distinguish users.

_gid

third

Google Analytics

Used to distinguish users.

_gat

third

Google Analytics

Used to throttle request rate.

AMP_TOKEN

third

Google Analytics

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id>

third

Google Analytics

Contains campaign related information for the user. 

__utma

third

Google Analytics

Used to distinguish users and sessions. 

__utmt

third

Google Analytics

Used to throttle request rate.

__utmb

third

Google Analytics

Used to determine new sessions/visits.

__utmz

third

Google Analytics

Stores the traffic source or campaign that explains how the user reached your site. 

__utmv

third

Google Analytics

Used to store visitor-level custom variable data. 

country_code

third

WordPress

Used in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitor’s country.

sensitive_pixel_option

third

WordPress

Remembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept.

wordpress_test_cookie

third

WordPress

Checks if cookies are enabled to provide appropriate user experience.

akm_mobile

third

WordPress

Remembers whether or not a user wishes to view the mobile version of a site.

In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up to date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.